Terms of Use

This page sets out the rules that govern your use of our platform. It explains the relationship between you and us, what we expect from account holders, and the steps we may take to protect the integrity of the service. We provide these terms so that both parties understand their rights and responsibilities when using the site in the United Kingdom.

Account responsibilities

You must keep your account details accurate and up to date. We expect you to protect your login credentials and to notify us immediately if you suspect unauthorised access. You are responsible for all activity that occurs under your account, including bets, deposits and withdrawals. We may suspend or close accounts where activity suggests fraud, money laundering, or a breach of these terms.

Eligibility requirements

To use our services you must be at least 18 years old and legally permitted to gamble in the jurisdiction from which you access the platform. Only one account is permitted per person. We may ask for identity documentation, proof of address or other information to verify eligibility. Accounts that fail verification may be restricted or closed and any funds held will be dealt with in accordance with these terms and applicable law.

Acceptable platform use

Our services must be used lawfully and in good faith. You must not attempt to manipulate games, exploit software vulnerabilities, or use automated tools that interfere with normal operation. Abusive behaviour towards staff, repeated attempts to bypass limits, or actions intended to harm other users may result in account restrictions. We reserve the right to investigate suspicious behaviour and to take proportionate action where necessary.

General bonus and promotion rules

Promotions are subject to specific terms which accompany each offer. We apply eligibility checks and may exclude certain payment methods from promotional eligibility. Wagering requirements, game restrictions and maximum conversion limits will be disclosed with each promotion. Misuse of bonuses or attempts to claim promotions in breach of their rules may lead to bonus cancellation, forfeiture of winnings and account action.

Deposits and withdrawals

Payments must be made using methods available in your account. We may apply minimum and maximum limits and reserve the right to delay withdrawals pending verification. Account verification checks may include identity, source of funds and transaction history. Any fees, processing times and limits will be shown in the cashier. We may refuse or reverse transactions that breach these terms or applicable law.

Account limits and responsible use

We offer tools to set deposit limits, time-outs and self-exclusion. You may request temporary or permanent limits at any time. We may also apply account limits where required to manage risk or to comply with our responsible gambling obligations.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will acknowledge and investigate complaints in line with our complaints procedure. If a dispute cannot be resolved directly, we will provide information on any independent dispute resolution options that are available to you.

Updates to terms and conditions

We may update these terms from time to time to reflect changes in law, regulation or our services. When we make material changes we will notify you by posting updated terms on the site or via the contact details you have provided. Continued use of the service after notification constitutes acceptance of the revised terms.