Responsible Gambling Policy

At Fonbet Casino we are committed to safer gambling and to helping players keep control of their play. Player safety is central to how we operate, and we provide practical tools and clear information so customers can enjoy gambling in a controlled, responsible way.

Player protection principles

We prioritise protection, transparency and early intervention. We aim to make it easy to set limits, pause activity and find help. Our approach focuses on preventing harm through clear controls, prompt account review when needed and supportive customer-facing guidance.

Activity-control tools

Available controls

We offer a range of tools you can use from your account dashboard:

- Deposit limits: set daily, weekly and monthly caps.

- Loss limits: limit the total amount you can lose over a chosen period.

- Session reminders: regular pop-ups to remind you how long you have been playing.

- Reality checks: balance and time summaries during a session.

- Time-out: short breaks from your account for a fixed period.

Deposit limits

You can set and adjust deposit limits at any time from your account settings. Limits can be increased or decreased; reductions typically take effect immediately and increases may require a short waiting period. Setting limits helps manage spend and prevents accidental overspending.

Loss limits

Loss limits let you cap net losses for a chosen period. This control blocks further play once the limit is reached and can be useful during losing streaks. You can review and change your loss limits in account controls, with changes applied according to the safety steps in your account settings.

Time limits and breaks

Use session timers, reality checks and time-outs to control how long you play. A time-out can be applied instantly and keeps your account accessible after the break ends. Regular breaks reduce impulsive play and help maintain healthy habits.

Self-exclusion

If you need a longer break you can self-exclude from Fonbet Casino for a chosen period or permanently. Self-exclusion closes access to your account and blocks marketing contacts. If you choose a temporary exclusion it will remain in place for the selected duration before normal access can be reapplied in line with our verification checks.

Signs of problematic behaviour

Look out for signs such as chasing losses, spending more time or money than intended, neglecting responsibilities, hiding play or feeling distressed about gambling. If you or someone you know shows these signs, consider using limits, taking a break or seeking support.

Practical tips for maintaining control

Set clear budgets and use deposit or loss limits, schedule regular breaks, avoid gambling when upset or under stress and keep payment details secure. Talk to someone you trust about your play and review your account activity regularly.

Professional help and support organisations

If you need further support we encourage you to contact specialist organisations such as GamCare, Gamblers Anonymous UK and BeGambleAware. These services offer confidential advice, self-help tools and treatment options. You can also contact our customer support via your account for guidance on the tools we offer.